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Help Central

Tutorials and articles to help you solve your questions
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Customer service

Reach out to our team of specialists at Nomad. Conversations held in Portuguese.
Work hours: 24h, all days of the week, including holidays.
Get help from the support team

Ombudsman

To share critics, complaints, or suggestions.
Work hours: from Monday to Friday, except Brazilian holidays, from 9 a.m. to 6 p.m.
Email
ombudsman@nomadglobal.com
Be a partner
Reach out to our Commercial team
Become a Nomad partner
Press
To request interviews and official information from Nomad
Email
press@nomadglobal.com
Account and card
Matters related to your current account or card (virtual or physical).
Phone
+1 (689) 220-6078
App
Matters related to the use of the application (registration, currency exchange or others).
Phone
(11) 4200-0204
Phone
+1 (689) 220-6078
Request help
Ethics Channel
This channel is exclusively for reporting suspicious situations and attitudes that may reveal harassment, money laundering, corruption, conflict of interest and fraud within the company or relating to conduct that is not in accordance with the Code of Ethics and our values.
Did you see any irregularities? Report! It is 100% confidential and secure.
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www.contatoseguro.com.br/nomad

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