Data Subject Portal

Our values and positioning

Nomad cares about your privacy and the protection of your personal data.

Through this Data Subject Portal you can monitor how we collect, process and protect your personal information.

For more details, you can visit our Privacy and Data Protection Policy.

How do we collect your personal data?

Nomad collects your personal data when:

  1. You provide us directly through registrations, fill outs, contractings, or when you express interest in our products and services, among others;
  2. We provide our services or products to you - or when you interact with us via the internet, channels, establishments, centers or other service locations;
  3. We receive from third-party partners, suppliers, service providers.

What data do we use?

Register Data, such as:

  1. Name, date of birth, gender, ID number, driver's license and personal photo;
  2. Telephones numbers;
  3. Email address;
  4. Nationality and/or place of birth;

Sensitive Personal Data:

  1. Biometric data, including facial and/or digital biometrics;

Among other personal data.

You can find more details about all the data that may be processed by us in our Privacy and Data Protection Policy.

How do we use your data?

The Nomad Group process personal data in accordance with the legal bases set forth in the General Data Protection Law (LGPD) and other laws applicable to the business, for purposes related to the performance of Nomad's activities, such as:

Carry out our activities and provide our services;
Know our customers and offer products that best suit their needs and profile;
Prevent and mitigate risks;
Comply with legal, regulatory and others obligations;
Comply with judicial, administrative and arbitration orders and decisions;
Ensure protections to your rights, as well as Nomad’s and third parties rights.
Including in contracts and in lawsuits, extrajudicial actions, administrative or arbitration proceedings;
Maintain, create and improve our activities;

You in control of your data

We want your personal data to be at your fingertips! That's why we created digital resources to give you autonomy in choosing your privacy preferences.

Direct communication with Nomad's DPO: dpo@nomadglobal.com  

Jéssica Paiva de Albuquerque - Primary Data Protection Officer, Rafael Mantellatto Fernandes - Substitute Data Protection Officer
Possibility of managing cookies, sharing data with non-essential third parties, and others.

Cookies

We use cookies to help you navigate on our website and improve your experience here.

Cookies allow the collection of information from your device, website preferences such as user name, region or language and others.

We may use our own or third-party cookies on our website. And here you can choose to reject all non-necessary cookies by clicking on the “Reject unnecessary cookies” option or configure this collection by clicking on the “Manage Cookies” option.

For more information on how we use cookies or how to manage them, see our full Privacy and Data Protection Policy na íntegra.

Download the app now and live a international life with Nomad

Perguntas frequentes

Does Nomad carry out international data transfers?

Your Personal Data may be transferred and processed in other countries, in accordance with the hypotheses set out in the LGPD and other applicable international legislation, for the purposes set out in our Privacy and Data Protection Policy, such as:

• For the execution of contracts aiming currency conversion, remittances sending, investment operations and other financial operations with other Nomad Affiliated companies or other financial institutions abroad;

• To comply with Nomad’s legal and regulatory obligations;

• For the regular exercise of rights or for the investigation of crimes and other illicit acts;

How long does Nomad keep your personal data?

The period for which Nomad keeps the collected Personal Data depends on the purpose and nature of the data processing.

We will process your data for the period necessary to:

• Comply with legal, regulatory and contractual obligations;

• To continue to provide and improve our products and services;

• To manage and mitigate risks;

• Exercise our rights in administrative, judicial and arbitration proceedings and;

• Other purposes set out in our Privacy and Data Protection Policy.

How does Nomad protect your personal data?

Nomad establishes processes and controls to prevent, detect and respond to incidents and protect your data from unauthorized access and use, ensuring the management of security risk, including cyber, and the construction of a robust security foundation, through:

• Strict security and confidentiality standards;

• Safe and reliable environments;

• Tools and technologies to maintain the integrity and confidentiality of information;

• Protection against unauthorized access.

Does Nomad have a DataProtection Officer?

Yes! Nomad has appointed a primary Data Protection Officer and a substitute, who can be contacted at dpo@nomadglobal.com.

They are:

Jéssica Paiva de Albuquerque - Primary Data Protection Officer

Rafael Mantellatto Fernandes - Substitute Data Protection Officer

Understand our rules and documentation

Nomad offers US account opening to non-US resident Brazilians. Nomad is not a bank, it is a fintech company. Fund transfers from Brazil to the United States are made through Ouribank S.A. Banco Múltiplo, whose Brazil-based Nomad business group company Nomad Tecnologia Ltda., with head office in the City of SãoPaulo, State of São Paulo, at Avenida Brigadeiro Faria Lima, No. 2.012,Conjunto 21, Jardim Paulistano, CEP 01.451-919, enrolled with the Corporate Tax ID of the Ministry of Economy under CNPJ/ME No. 34.662.852/0001-66, is a foreign exchange correspondent, as established in CMN Resolution 4.935, of July 29, 2021. Ouribank S.A. Banco Múltiplo (customer service +55 114081-4444 | hearing impaired.: +55 11 3171-3003 and Ombudsman’s office: 0800-603-44441 | 0800-775-4000 | ouvidoria@ourinvest.com.br ouvidoria@ourinvest.com.br is not an affiliate, subsidiary or controlled company, either by Nomad Fintech Inc or Nomad Tecnologia Ltda.). The Central Bank of Brazil’s Public Service HelpLine phone number is 145.


Financial services related to your access to banking functions on our platform through Community Federal Savings Bank, Member FDIC, Nomad acts as banking program manager. Delivery of these services is subject to identity verification by Nomad and Community Federal Savings Bank.

The Nomad Visa Debit Card is issued by Community Federal Savings Bank pursuant to a license from Visa U.S.A. Inc.

The timely availability of resources is dependent on how timely the instructions of payment were done by the client and restrictions can be applied in regard to the prevention of fraud. As such, the availability of resources may vary from a transfer period to another. The coverage of FDIC insurance is limited to USD 250,000 per depositor, per ownership category, per banking institution and the bank providing such coverage is Community Federal Savings Bank, Member FDIC. To get more information about the coverage of FDIC insurance, go to www.FDIC.gov. Each client is responsible for managing their total assets in each of the banks' programs to determine the FDIC coverage extension according to FDIC regulations. Nomad Fintech Inc is headquartered in the United States, is registered at the Securities Exchange Commission (SEC) as an Investment Adviser, providing its services exclusively in the United States and related to investment products from the United States. Nomad Fintech Inc is not authorized by the Brazilian Securities Exchange Commission to offer direct services of securities distribution to resident investors, domiciled or incorporated into the Federative Republic of Brazil, the reason being why no reference here stated should be understood as a direct service offer to these investors.

Thus, based on the CVM Guiding Opinion number 33/2005, Nomad Fintech Inc ("Nomad") holds a contract with a regulated institution in Brazil, which is part of the Brazilian security distribution, duly authorized by the Brazilian Federal Bank (Banco Central do Brasil - "Bacen") and the Security Exchange Commission (Comissão de Valores Mobiliários - "CVM"), Global Investment Services DTVM Ltda., registered CNPJ/ME number 47.227.569/0001-58 (the “Brazilian partner” or “Global DTVM”), by which it offers the access to Nomad's Services to investors who are resident, domiciled or incorporated by the Federative Republic of Brazil. The services offered by the Brazilian Partner should not be considered securities offered to these investors. Nomad provides its services exclusively in the United States and under the rules and regulations applicable to the U.S. Such services were not registered or are subjected to CVM's supervision or another Brazilian regulation institution. To register complaints or ask for support, clients who are residents or domiciled in Brazil who happen to become Nomad's clients through the intermediation of the Brazilian Partner, are welcome to contact us at support@nomadglobal.com or +55 (11) 4200-0204 (Brazil) / +1 (888) 998-2261 (USA).

Certain investment services in the United States are offered by DriveWealth LLC, a member of FINRA and SIPC. SIPC is an institution that protects customers' accounts up to US$500,000 (five hundred thousand American dollars), including US$250,000 (two hundred and fifty thousand dollars) in cash payment requests. To learn more about SIPC, go to www.sipc.org. The insurance provided by SIPC does not cover the funds deposited on DriveWealth. Banking deposits are not covered by SIPC. Your investments are kept in an individual account on DriveWealth. Check this company's register on BrokerCheck, a FINRA managed tool. Although Nomad carefully checks the potential gains based on the market's current and historical events development, we do not make any representation as to the probability that any real or proposed allocation will in fact reach a determined result of the investment objective. Past performances are not guaranteed a future outcome and the volatility means that eventual gains in any given period can be significantly higher or lower if compared to a previous period. Some clients may have investment outcomes materially different from those that we eventually indicate in one of our investment tools. Investments in Nomad can lose market value. Nomad is not capable of predicting the market fluctuations or other external uncertainties that can affect the value of any investment. The predictions indicated in each model are inherently limited since it does not represent economic or market factors that could have had an impact and affect our recommendations.

In order to obtain useful investment guidance, as an individual, you must carefully consider the adaptation of the suggested portfolios in light of your own financial circumstances, including needs of cash flow, fiscal needs, investment profile, and other subjective factors. It is recommended that you use all available resources to inform yourself about investments in general, as well as investments and the overall composition of your portfolio. Besides, both the market conditions and your own financial circumstances can shift over time – perhaps suddenly or gradually. Managing and adjusting to these conditions to adapt yourself to these circumstances is your responsibility, and you should reassess any investment program regularly to make sure it is still consistent considering your current financial resources and investment addressed to future objectives. In addition to that, recommendations of fiscal or tax nature related to the investments made through Nomad must be obtained by the client, who must assess the possible impacts arising from these issues before deciding on a given investment. Investing in securities involves risks, including possible losses. Investments based on a currency that is not the same as the investor can be impacted by changes in exchange fee taxes, resulting in an undesired effect on the value, price, or revenue generated by the investment.

Trademarks, logos, and service brands that are part of the Services, including, among others, the trademark "Nomad", are trademarks registered and service brands from Nomad. Other names and company logos, products, and services used and shown on Services might be from commercial brands or service brands from their respective owners, who might or might not support, affiliate, or connect to us. No part of the Services should be interpreted as a concession, implicit or not, of any license or right of use of any trademark and service brand shown in Services, without our previous permission in writing over each instance. To learn more about Data Privacy and Data Holder's Rights service, please read our Terms and Conditions.

More on Nomad Fintech Inc on SEC's Investment Adviser Public Disclosure (IAPD).
Read all the legal disclosures.